Plans change, and this policy covers the cancellation of an order already placed with BEST MOTOR AUTO PART AND ACCESSORIES SDN BHD 202501025852 (1627265-K): when it can still be withdrawn, how the Customer asks, and how the money returns.
1. Window
Timing decides the outcome:
Standard window: cancellation stays open for 24 hours from the moment of purchase, and the full amount is refunded.
Processing limit: past those 24 hours, cancellation may not be possible where the order has already been processed or shipped.
2. Request
Two steps set a cancellation in motion:
Contact: the Customer reaches the customer service team immediately, quoting the Order Number.
Verification: the support team checks the status of the order and confirms whether it remains eligible.
3. Refund
An approved cancellation is settled as follows:
Method: the refund is issued back to the original payment method.
Timeline: allow 7–14 business days for it to be processed and to show up in the Customer’s account.
Our team is ready to help with any question about a cancellation:
📧 Email: bestauto.part.accessories@outlook.com
📞 Phone: (+60) 1158741349
🏢 Address: NO 86, 1ST FLOOR JLN TOMAN 5, KEMAYAN SQUARE, 70200 SEREMBAN NEGERI SEMBILAN
🌐 Website: https://bestauto-part-accessories.com/contact-us/