Privacy matters here. This policy covers the information BEST MOTOR AUTO PART AND ACCESSORIES SDN BHD 202501025852 (1627265-K) gathers from visitors and customers of this website: what is collected, why it is held, who else sees it, and what the Customer may ask for.
1. Data Collected
Four categories may be gathered:
Personal: name, email address, phone number, shipping address and billing address.
Payment: credit or debit card details and other payment method information, handled securely through third-party payment gateways.
Order: products purchased, order history and customer preferences.
Website usage: IP address, browser type, device information, pages visited and cookies.
2. Purposes
That data is put to five uses:
Fulfilment: processing and completing orders effectively.
Communication: reaching the Customer about a purchase, a support enquiry or a promotional update.
Optimisation: improving the website, the services and the wider customer experience.
Security: preventing fraud and keeping the site and its users safe.
Compliance: meeting every legal or regulatory obligation.
3. Disclosure
Personal information is never sold or rented; it leaves the Company only in these cases:
Trusted third parties: partners who keep the website running, hosting providers, payment processors and shipping partners among them.
Legal authorities: regulators and law enforcement, where the law demands it.
Contractual duty: every such partner is contractually obligated to guard the data to the Company’s standards.
4. Security
Industry-standard safeguards protect what is held:
Measures: SSL encryption, secure servers and regular monitoring.
Limits: every commercially acceptable means is applied, yet no route across the internet carries information in a way that is 100% secure.
5. Cookies
Cookies and similar technologies are in use on this site:
Function: they sharpen the user experience, track site performance and deliver personalised content.
Control: browser settings can restrict or disable them, though site functionality may suffer as a result.
6. Customer Rights
Three rights rest with the Customer:
Access & correction: to request access to the personal information held, or have it corrected.
Deletion: to request erasure of the data, subject to legal or administrative requirements.
Opt-out: to unsubscribe from marketing emails at any time.